Mercury Comm System-Call health dashboard

Real-time monitoring of call quality and network performance

Live Updated 11:34:40 PM UTC
Filter by agent
Total Calls3Selected time range
Healthy Calls3100.0% of total
Warning Calls00.0% of total
Critical Calls0Poor + critical
Affected %0.0%Warning + poor + critical

Call quality trend

Healthy Warning Critical
today
3 2 0 calls Sep 1, 11:00 AM UTC Healthy 3 · Warning 0 · Critical 0Sep 1, 11:00 AM UTC Sep 1, 11:00 AM UTC Sep 1, 11:00 AM UTC

Network health

Current window averages

7,279 ms Avg. RTT Critical < 150 ms
8 ms Avg. jitter Healthy < 30 ms
0.0% Packet loss Healthy < 1%
Stable ICE stability Healthy ICE connected

Network performance

7,279ms 3,640ms 0 8ms 4ms 0Sep 1, 11:00 AM UTC RTT 7,279 msSep 1, 11:00 AM UTC Jitter 8 msSep 1, 11:00 AM UTC Sep 1, 11:00 AM UTC Sep 1, 11:00 AM UTC

Packet loss

1% 0% 0Sep 1, 11:00 AM UTC Packet loss 0.0%Sep 1, 11:00 AM UTC Sep 1, 11:00 AM UTC Sep 1, 11:00 AM UTC

Problem breakdown

Causes on the current page

No data available for the selected time range.

Recent calls

Healthy and problem calls in the current page.
View
Sep 1, 11:33 AM UTC ovudyQehiUu-3axwY3EhOw
aniket.naik
 Warning 0s Client Network · High RTT 21,676 ms 0.0% Connected 1
Sep 1, 11:26 AM UTC 9r-xcYVZPkOfONg08cCe-g
aniket.naik
 Healthy 1m 56s Browser/WebRTC 79 ms 0.0% Connected —
Sep 1, 11:04 AM UTC f2NbU2zdSUiS1ED7lfg6cg
aniket.naik
 Healthy 1m 24s Browser/WebRTC 82 ms 0.0% Connected —
Page 1 of 1 · 3 calls
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